What is a 360-degree view, anyway?

Posted on 13. Feb, 2010 by in Cloud Computing, Franchise Technology, Franchising, Management Philosophy

Like most companies in most industries, franchisors have plenty of moving parts and pieces in their business. For instance, there are potential franchise candidates to evaluate, real estate to analyze, franchisees to train, and franchisees to support; not to mention all of the franchise contracts, leases, and disclosure requirements to keep tabs on. Many franchisors tout ” proven systems” as a main selling point or advantage to becoming a franchisee, however a quick look under the hood would reveal that many franchisors don’t have their own internal processes sorted out.

Continue Reading →

Mobility – An Invaluable Tool for Franchise Field Operations

Posted on 06. Feb, 2010 by in Franchise Technology, Franchising

If you’ve been in the franchise industry for any time you know the scenario. The poor franchise business consultant, working with a franchisee or its managers at a location in the field. The business is having challenges and the new consultant is trying to get down to the who, what, when, where and why. The […]

Continue Reading →

Why the Cloud Matters for Franchisors

Posted on 03. Feb, 2010 by in Cloud Computing, Franchise Technology, Franchising

Having worked in IT and franchising for over 25 years, I only wish the “Cloud” was around a few decades ago like it is today. I remember it well, dealing with IT people, and hardware and software infrastructure that required many resources and delivered little in the way of quality solutions in a reasonable time […]

Continue Reading →